JBVNL Consumer Self Care

This is the official mobile application of JBVNL, users can avail electricity related services

Well-window to Jharkhand Electricity Supply Nigam Limited!

We're excited to announce our new consumer self-care mobile app, designed to make it easier for you to interact with your electric utility. We recognize the importance of easy access to your energy information and services and are committed to improving your experience.

What does our app offer?

Our app is a one-stop solution for all your electrical needs, offering a wide range of features to make your life easier and more efficient.

Account Management: Manage your account details, update contact information, and add new postpaid and prepaid connections.

Bill Payment: Say goodbye to the hassle of paper bills and long queues. Pay your electricity bills conveniently through our secure app in just a few taps.

History: Historical view of consumption, bills and payments.

Outage Reporting: In the rare event of an outage, report it instantly through the app. You can also check the status of ongoing outages in your area and receive updates on restoration times.

Notifications: Stay informed with important updates and announcements from your electric utility. You will be the first to know whether these are maintenance schedules or special offers.

Contact Customer Support: Contact our dedicated customer support team directly through the app for any questions or assistance you may need.

How to begin?

Getting started with our app is easy:

Download: Visit the Google Play Store, search “JBVNL Consumer Self Care” and download the app to your Android device.

Sign up: Create an account or log in with your existing credentials if you are an existing JBVNL client.

Explore: Dive into the app's features and discover how it can simplify your interactions with your electric utility.

Feedback and support

We value your feedback as we strive to continually improve your experience. If you encounter any issues, have suggestions for improvements, or require assistance, please don't hesitate to contact our customer support team through the app. Your opinion is invaluable in ensuring we meet your expectations.